Expression Audiology
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Funding & Rebates

At Expression Audiology, we believe quality hearing care should be accessible to everyone. For over 50 years, we’ve helped people navigate the many funding, subsidy and rebate pathways available.

Below you’ll find information about the most common support options. If you’re unsure which applies to you, our team can guide you step-by-step.

Hearing Aid Subsidies – Hearing Services Program (HSP)

The Australian Government Hearing Services Program (HSP) provides subsidised hearing tests and hearing aids for eligible pensioners, veterans, and their dependents.

  • Eligible clients may receive fully subsidised hearing tests and a range of “free-to-client” hearing devices
  • If you’d prefer additional features (rechargeable batteries or more discreet designs), you can contribute towards an upgraded device.
  • Audiology providers under HSP do not receive commissions, meaning recommendations are based on your needs, not sales targets.

Eligibility: To access the program, you need to be an Australian citizen or permanent resident, and hold a relevant concession or veteran card.

Learn more: https://www.health.gov.au/topics/hearing/hearing-services-program

Veterans & Pensioners

If you hold a Pensioner Concession Card, DVA Gold Card, or a DVA White Card (with hearing loss listed as an accepted condition), you may be entitled to subsidised or free hearing services.

Through the Department of Veterans’ Affairs (DVA), eligible clients can access:

  • Fully subsidised hearing tests and device fittings
  • Ongoing maintenance, batteries, servicing and repairs
  • Assistive listening devices through the Rehabilitation Appliances Program (RAP)
  • Optional premium upgrades at a client contribution
More info: https://www.dva.gov.au/health-and-treatment/care-home-or-aged-care/rehabilitation-appliances-program-rap

NDIS (National Disability Insurance Scheme)

If you are an NDIS participant, hearing services and technology may be funded under your plan. This includes hearing assessments, hearing aids and assistive devices, and ongoing support.

We support self-managed, plan-managed and NDIA-managed participants and can assist with reports, quotes and documentation.

Learn more: https://www.ndis.gov.au/

Commonwealth Home Support Program (CHSP)

If you receive assistance through the Commonwealth Home Support Program (CHSP), hearing support may be included as part of your care plan. This is especially important if hearing difficulties affect your independence, safety, or ability to connect with others.

Learn more: https://www.myagedcare.gov.au/help-at-home/commonwealth-home-support-programme

Hearing Aid Bank

Expression Audiology is proud to partner with the Geelong Community Foundation Hearing Aid Bank, which provides new and refurbished hearing aids to people in need.

This program is limited to residents of the Geelong Shire and is available through our Geelong clinic. Devices are carefully sanitised, tested and programmed by our audiologists to ensure safety and performance.

The Hearing Aid Bank is designed for people who:

  • Live in the Geelong Shire
  • Are not eligible for government hearing services or subsidies
  • Are experiencing financial hardship that prevents them from accessing hearing technology
To find out if you are eligible, or to donate pre-loved hearing aids to the program, please contact us directly. This initiative would not be possible without the support of the Geelong Community foundation and Signia.

How we support you

When you book with Expression Audiology, we:

  1. Check eligibility for funding or rebates
  2. Explain your options clearly, including what’s fully covered and any upgrade costs
  3. Assist with paperwork and liaising with funding bodies
  4. Provide ongoing support, from maintenance to follow-up care
  5. Deliver warm, inclusive service, with Auslan-friendly appointments when required and a focus on independence
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